Better Communication Skills at Work - Communication that Delivers Results
JSB, JSB Training and Development, Hemsley Fraser, 2-day, course, event, seminar, workshop, training, two-day course, Communication, better communication, effective communication skills, communicating effectively, improve, enhance, develop, interaction with others, Administrators, supervisors, newly appointed team leaders, face-to-face, meetings, telephone, Engage with others, image, perceived, perception, portray yourself, personal assessment, feedback, communication barriers, Assessing Relative Difference, emotions, messages, observation, difficult behaviour, change, Productive Relationship, questioning, active listening, listening, how to Influence Others, influencing other, effective influencing skills, delivering difficult messages, Positive Image, Meetings, getting heard, being taken seriously, taking control, getting a decision
In association with  | |
| 2-day interactive course | |
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London - 12-13 Jan 2009, 16-17 Feb 2009, 12-13 Mar 2009, 16-17 Apr 2009 |
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| London | £949 + VAT |
In brief:
Communication is best judged by the effect it has on others – the impact it generates and the results it achieves. This hands-on course focuses on all of these critical elements, allowing delegates to leave the course with a clear plan of how to improve their communication skills enabling them to achieve the right results. This challenging, practical and insightful two-day course explores the techniques required for you to achieve positive results through your interaction with others. Altogether a better way in which to communicate! You will leave the course with a Personal Action Plan identifying the key changes to make and skills to practise to build your self confidence and improve your communication techniques. You will also take away a list of websites containing articles that will complement your key skills and techniques learned from the course.
Designed for:
Administrators, supervisors and newly appointed team leaders wishing to improve their communication skills with others; face-to-face, in meetings or on the telephone
Training highlights:
- Engage with others and get them to engage with you
- Work towards creating the right image
- Overcome the emotional constraints that make it difficult for you to get a result
- Find out what others are really thinking and make others see it your way
- Use and control the emotional force of your words, the sound of your voice and your physical presence
Read more about what this course covers
This event is CPD accredited.
