The Essentials of Effective Influencing

Start of workshop

• Make the right impression, establish rapport and demonstrate empathy

• Tools for creating immediate, positive impact

• Best practice techniques for listening and questioning

• Relating to others without manipulating them

• Using power effectively – presentation, eye contact, gestures and body language

• How to develop and demonstrate mutual understanding

• Using a proven persuasion model to enhance your influencing style

• Finding a common language – getting beyond departmental and other barriers

• Securing commitment

End of workshop