Leading and Managing People, Projects and Performance

Emotional Intelligence - Excelling in Leadership

What is Emotional Intelligence?

  • Defining Emotional Intelligence (EI)
  • Outlining the core EI competencies
  • The benefits of becoming a more Emotionally Intelligent leader
  • Assessing your own EI
  • A framework to develop EI leadership competencies

The Self-aware leader

  • The importance of self awareness for a leader’s development
  • Understanding your personal leadership strengths and weaknesses
  • Understanding your emotional responses and their impact on others
  • Seeking on-going feedback to become a more self aware leader

The Self-managed Leader

  • The benefits of managing and controlling your emotions
  • Staying focused and calm under pressure
  • Self motivation to achieve goals

The Socially Aware leader

  • Understanding and empathising with others
  • Building rapport with a broad range of people
  • Managing and engaging emotions within your team
  • Leadership strategies for developing more Emotionally Intelligent teams

Building and Managing Relationships

  • Why relationships succeed or fail
  • Building and manage internal and external relationships
  • Communicating with and influencing others for enhanced results
  • Managing conflicts with others
  • Developing others using emotional coaching

Action Planning

  • Developing a personal action plan to support your return to the workplace

 

 
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