Breaking the Ice - Cold Calling Made Comfortable NEW

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The essential skills required to enhance the ease and quality of conversations you have with clients to deliver real bottom line value
Maximum 15 participants	Half-day interactive workshop
Please call us on +44 (0)20 8371 7010 for dates...
London	£345 + VAT

In brief:

Cold calls can seem a daunting task to those who have never had to make them. It is often difficult to break through the anxiety and anticipation to have a conversation which yields results.

The current state of the economy continues to affect our professional lives. We have to take on additional duties on top of an already heavy workload - and these new duties often take us into unfamiliar territory. One such unfamiliar – and unpopular – task is the dreaded ‘cold call’.

This half-day workshop will shift your mindset and provide you with essential skills to help you make the most of your business conversations. Our interactive approach allows you to practise and hone your skills as well as develop a checklist that you can tailor to your activities when you return to work.

This event is CPD accredited.

Designed for:

Professionals and executives who need to develop the skills to make cold calls as part of their everyday role

Training highlights:

Develop the self-belief to make your client conversations more comfortable ? and deliver measurable results
Get access to the skills required to shift behaviours and enhance the quality of your client calls
Explore what works and what doesn?t ? and how to deal with knock-back
Cultivate an approach that works for you and your business

The Programme

09:30 Start of workshop

Identifying what is a true cold call and turning it into a warm call
Preparing the ground and anticipating reactions
Careful targeting and not ‘in their face’
Focused conversations – benefits not features
The first few seconds
Dealing with knock-back
Self-belief and changing mindsets
Tips and techniques
Ending pro-actively

12:30 End of workshop

Venue details

Venue details will be confirmed shortly.

For further information on the training facilities we use, please call us on +44 (0)20 8371 7010

Trainers

Philip Parry

Philip Parry - Director, Learning and Development trained as a teacher of speech, drama and English and has since been involved in training communication skills for 25 years. Philip has been with JSB for 15 years, designing and conducting training for a broad range of clients and at all levels.

Philip leads the JSB MasterClass training. He specialises in interpersonal skills – Networking, Handling Meetings, Dealing with Difficult Situations, Negotiating and Influencing, Teamwork and Leadership - as well as Dealing with the Media and Public Speaking. Philip also conducts individual coaching sessions.

Philip has vast experience in designing and implementing practical training solutions to individual and corporate needs. He regularly works at senior and top levels with a broad range of JSB clients and is frequently asked to give seminars and speak at conferences as well as conducting training throughout the UK, continental Europe, Africa, Middle and Far East.

Philip Parry is a holder of the coveted Legal Education Training Group (LETG) Trainer of the Year award.

Run these courses In-company

If you have 4 or more people who would benefit from this event, why not consider running it in-house?

Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.