People Management Skills for Managers NEW
Putting Your Role into an Organisational Context
- Reviewing your role and responsibilities
- Recognising the key leadership styles
- The impact of style on your team
- Management and leadership – the difference
People Management, Team Development and Delegation
- Leading a team to perform
- Recognising and appreciating the diversity of team roles
- Re-assessing the strengths and development areas of the team
- Review of essential delegation skills
Motivating the Team
- Setting goals for individual development and organisational growth
- Encouraging positive input from the individual
- Practical ideas on how to motivate your team
Creative Problem Solving and Managing Difficult People
- Tools for generating and choosing the right solutions to tricky problems
- Conflict situations - how to resolve them
- Strategies for dealing with difficult people
Priority, Plans and Performance - Organisation is the Key
- Identifying key result areas
- How to manage and classify priorities to enhance levels of performance
- Developing effective team strategies
- Planning ahead - creating an action plan
Effective Communication
- Five step strategy to influencing
- Influencing and persuading colleagues
- Overcoming objections and resistance
