Here is a handpicked variety of resources we feel you may find useful. Do contact us at with feedback or suggestions for new tools and downloads. We look forward to hearing from you.
Communicating with Impact
- Networking at Social and Business Events
- Preparing a presentation? 4 Key questions
- Preparing to negotiate
- Presentations that engage: a quick test
- Stop what stops you listening
- Tactics and ploys for negotiation
- Negotiating to win: Golden rules
- Building communication strategy for senior managers
- Alternative Structures for compelling presentations
Communicating with Impact
Building and Optimising Client Relationships
- Tactics and ploys for negotiation
- Negotiating to win: Golden rules
- Getting client care right - What are the milestones?
Building and Optimising Client Relationships
Achieving Personal Effectiveness
- Stop what stops you listening
- How to run a meeting
- Building your influence: 12 top tips
- Developing Assertive Behaviour - making requests
- Developing Assertive Behaviour - your rights and responsibilities
Achieving Personal Effectiveness
Developing People, Organisations and HR Strategy
- Managing ongoing performance: how well do you perform?
- Diversity, the legal, behavioural and practical implications - ACAS Guidance on Age
Developing People, Organisations and HR Strategy
Leading and Managing People, Projects and Performance
- Managing Performance and Setting objectives
- Building Communication Strategy for Senior Managers
- Conveying bad news? Guiding principles
- Managing Performance Questionnaire
