Problem Solving Skills
The programme places an emphasis on the process of effective decision making, working with fact versus emotion, and on objectivity and responsibility. Participants will focus on thinking through the consequences of various actions, defining success and contingency planning. The programme will use examples taken from current issues facing your organisation eg product development, re-organisation, staffing and marketing issues.
What the training covers:
- Supporting and empowering you to deliver - key principles and working approach
- Problem identification and definition
- Problem analysis and confirmation of cause
- Finding solutions - tools and techniques to aid creative thinking and ideas generation
- Effective implementation - overcoming barriers, communicating with and engaging colleagues, work breakdown and time management
- Taking this back to your workplace
- Identification of next steps for the team
- Individual action planning around existing problems