Consultancy Skills
Increasingly, professionals and line managers must adopt a more consultative approach in providing an effective service to colleagues, internal clients and others.This consulting skills training will help you to identify and apply the key skills, techniques and behaviours used by successful consultants. You will develop a confident, influential consultancy approach to internal clients and enhance skills in building and managing effective relationships with key stakeholders and internal clients.
What the training may cover:
- Understanding the consultancy ‘mindset’ and process
- Essential skills and techniques used by professional consultants
- How to get to the root of the problem in your role as consultant – quickly and objectively
- Presenting proposals and solutions that clients will buy into
- Honing your listening and questioning skills
- Managing the client/consultant relationship – contracting, reviewing and knowing how to disengage
- Assessing personality types – and the impact on the consultancy relationship
- Managing change – the roles and responsibilities of the consultant
- How organisational culture affects the change process and consultancy approach
- Action planning
This is a sample programme. It can be tailored in content, duration and format to suit your organisation.
Call us now on +44 (0)20 8371 7011 or outline your requirements.
Run courses In-Company
If you have 4 or more people who would benefit from this training, why not consider running it in-house?
- Tailored content
- Significant cost savings
- Choice of time and location
- Flexible delivery options
Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.
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