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• Course Details

Managing Priorities, Performance and Pressure - A Workshop for Legal Trainees

A one-day programme

Objectives

The workshop will help you to:

• Organise yourself and your workload in the most effective and efficient way
• Develop practical strategies for handling workload, dealing with the pressures you face and preventing pressure turning into stress
• Understand the causes and the physiology of stress
• Diagnose stress in yourself and recognise the symptoms at an early stage
• Manage other people’s perception of your credibility and reliability
• Understand the causes of – and deal with – other people’s stress

Programme outline

Big picture background – the firm’s policies and approach to performance management, workloads, pressure and to supporting people who feel under stress.

The strategic dimension - the initiatives the firm has put in place to provide that support and to create the best possible working environment.

Analysing the status quo – what makes the environment in which we work so pressured?

Practical tips and strategies for staying in control:

• Circles of influence and control – widening our circle or influence, developing and using our personal power.
• The stimulus/response model. Choosing our reaction to the things that happen at work.
• Get real. Recognising the things that cannot change.
• Personal leadership and empowerment. Knowing what we want and where we are going.
• The Hubble Factor – keeping a sense of perspective.
• Three lenses – today, the week, the long term. Rising above the immediate pressures and seeing a way ahead.
• Being at choice and not in survival – acting from decision not duress.
• Self-organisation. Getting the basics right.
• Energy, health and looking after ourselves. Diet, exercise, downtime and recreation.
• The holistic approach – emotional, cognitive, physical, spiritual.
• Self help – practical tips and coping mechanisms.
• Self-analysis. Understanding the personality traits within ourselves that may contribute to stress – for example, being meticulous and obsessive about the inessential and the inconsequential.
• Dealing with other people – active listening, clarifying tasks, being realistic about existing commitments, assertiveness.
• The ‘Yes’ word. Avoiding the reflex yes. Making our yes willing but conditional.
• Balanced self-assessment. Reminding ourselves of our successes, our achievements and the things that we have accomplished – as well as the things we could do better.
• Fun. Humour. Remembering that these are great days in our life.
• Accentuating the positive – the beneficial impact of pressure.
• The difference between pressure and stress. How and why pressure can turn into stress.
• The physiology and the impact of stress. The effects it can have, physical, mental and emotional. The impact on our productivity and performance.
• Recognising the symptoms of stress in ourselves. Self-awareness and self-knowledge. Early stage diagnosis. Focusing on prevention rather than cure.
• Barriers to talking openly about stress. Fear of being perceived as ‘weak’ and as ‘not coping.’
• Breaking the taboo. Talking openly about our experience at work and about what we are feeling.
• Empathy – understanding why other people may be feeling under pressure and are therefore behaving in a particular way.
• Managing other people’s perception of the kind of professional we are and the kind of professional standards we have committed to. Projecting a confident and reliable persona. Building other people’s trust in you as a professional.
• Action planning - drawing up our own personal action plan.

• The programme ends with an action planning session in which delegates review the learning points from the day and draw up individual plans.

This is a sample programme. It can be tailored in content, duration and format to suit your organisation.

Call us now on +44 (0)20 8371 7011 or outline your requirements.