Well honed influencing skills, time and priority management, assertiveness skills and interpersonal skills all define your personal effectiveness and are a prerequisite to outstanding personal performance – whatever your level of seniority.

JSB’s personal effectiveness trainers and consultants can help you and your colleagues maximise personal impact through a comprehensive range of open courses and in-house personal development solutions.

Public courses and conferences:

• An Introduction to Neuro Linguistic Programming
• Communicating Effectively in the Workplace NEW
• Confident Recruitment and Selection Interviewing Skills
• Dealing with Stress and Conflicting Needs
• Developing Coaching Capability NEW
• Developing Effective and Confident Training Techniques
• Developing Effective Telephone Skills
• Effective Delegation
• Effective Interpersonal Skills
• Effective Time Management
• Effective Workplace Training - One-to-One and Small Group Training NEW
• Facilitation Skills for Managers
• Going the Extra Mile - Achieving Excellence in Customer Service
• High Impact Training - Innovative Learning Techniques NEW
• Managing Challenging Conversations NEW
• Mental Health at Work – Challenges, Consequences and Opportunities
• Minute Taking Made Simple
• Negotiation Skills NEW
• Negotiation Skills Workshop for Managers
• Organisational Change: Ensure your Initiative Delivers Results
• Organisational Values: Influence Behaviour and Deliver Results
• Practical Influencing Skills and Strategies
• Professional Development for PAs and Executive Secretaries
• Successful Selling Techniques NEW
• The Diploma in Business Administration
• The HR Administrator`s Role
• Time Management for Managers
• Working Assertively and with Confidence
• Writing Effective Reports

Make a booking on a public event

Some In-company Solutions:

• Appreciative Inquiry
• Being the Best – a workshop for front of house staff
• Conduct, confidence and communication - training for law firm trainees
• Consultancy Skills
• Developing Assertive Behaviour
• Giving and Receiving Feedback
• Inspirational Training for High-Performing Consultants
• Making and Contributing to Decision-making (Graduates, Trainees and Interns)
• Managing Challenging Conversations
• Managing Priorities, Performance and Pressure - A Workshop for Legal Trainees
• Managing Time and Priorities
• Maximise the Contribution of Business Support Staff
• Participating in Meetings and Influencing
• Personal Effectiveness
• Personal Impact and Working with Others
• Personal Impact for Legal Trainees
• Personal Impact for Women Lawyers
• Problem Solving Skills
• Running Meetings Effectively
• Successful Recruitment Interviewing
• Train the Trainer

Adapt an outline for in-house delivery by calling +44 (0)20 8371 7012
or email .

 

 

Your Own Personal Impact Toolkit A case study on the design and implementation of a Personal Impact Toolkit for managers and staff with diverse roles and experience. Managing Grievances and Dismissal Effectively Managing Challenging Conversations A workshop designed to give you the tools, skills and confidence to be able to handle challenging conversations positively and to reach your desired objective. To discuss this or one of our other Hot Topics please call us on +44 (0)20 8371 7012 or email