Careers // Client Development Executive

Client Development Executive

CDE/JSB 

09:00 - 17:30 

Upon application 

JSB Training and Development is a professional, client-focused service provider, specialising in the areas of management and communication skills, employment law and human resource management, in the UK and internationally.

We now have a vacancy for a Client Development Executive to generate revenue for JSB’s open course and in-company business through outbound telephone activities. This role will require tenacious and consultative selling skills, pro-activity and ownership.

We will consider both full-time and part-time applicants.

Qualities and skills required

• Self motivated and tenacious
• Articulate and capable of communicating with senior managers
• Ambitious with a desire to succeed
• Willing to learn and to train others
• Consultative style with a focus on delivering value
• Effective and persuasive communicator
• Target orientated with a desire to exceed expectations
• Ability to take ownership of sales function and drive success
• Proactive- takes ownership for problem solving; solutions orientated
• Flexible; able to adapt to change in a ‘start-up’ environment
• Previous experience of an events, learning and development or training business is an advantage

Responsibilities: working on an ongoing and campaign basis you will

• Provide excellence in client relationship management to existing top clients to increase cross selling potential in particular with new PC&C products and four key management and communication courses
• Further promote the Advanced Certificate in Employment Law
• Follow up and close ad hoc event sales enquiries from existing opportunities

More specifically;·

• You will make contact with top 100 customers via telephone, build rapport and through a consultative conversation find out about their purchasing requirements and training needs
• Promote the PCC client loyalty scheme to top 100 clients
• Responsible for developing incentive or block booking special offers
• Promote and elaborate on the length and breadth of the JSB product offering
• Responsible for promoting new PC&C products and services to past most relevant buyers and best customers
• Responsible for creating a list of ‘client managed friendlies’ with whom you will communicate personally when new brochures are launched
• Report to Public Courses and In-company managers on progress against sales targets on a weekly basis
• Produce weekly report on activity and update on closed sales
• Responsible for managing multiple projects or campaigns at any one time